Support Specialist - StockReport
About Us
CarsData is a core company within EAG Group, one of Europe's fastest-growing digital powerhouses in the automotive sector with over 7,000 B2B customers and backed by €100 million in recent financing. As part of a thriving ecosystem that includes Omnetic, Carvago, and other industry leaders, we're transforming how dealerships operate across Europe.
Our flagship StockReport solution leverages cutting-edge AI and advanced data analytics to revolutionize inventory management for automotive retailers, delivering exceptional results—increasing dealer profits by up to 13% while reducing vehicle time-to-sale by an average of 17 days. Join us and be part of a visionary organization setting new benchmarks in the digital automotive landscape.
The Role
We are seeking a dedicated Support Specialist to join our growing team. In this position, you will play a crucial role in the successful implementation, onboarding, and ongoing support of our StockReport solution for automotive dealerships across Europe. This role is an excellent fit for recent graduates (absolvents) of technical universities looking to start their careers in a dynamic tech environment.
Key Responsibilities
- Guide new clients through the implementation and adoption process of our platform
- Ensure data quality and integrity within our cloud-based systems
- Customize the tool for VIP clients to meet their specific requirements
- Provide responsive technical support and problem resolution for clients
- Collaborate with our product development and sales teams to enhance user experience
- Collect feedback from clients and communicate valuable insights to the Product Department
- Help clients maximize the value of our AI-driven inventory optimization solution
Requirements
- Full-time availability (40 hours per week)
- Ability to work on-site at our office (mandatory)
- Strong adaptation skills - learns fast and comfortably uses AI tools like GPT
- Strong attention to detail and problem-solving skills
- Excellent communication skills in both Czech and English
- Technical mindset - ideal for tech enthusiasts or nerds
What We Offer
- Opportunity to work with cutting-edge AI and data analysis technology
- Clear path for ambitious individuals to grow into our senior Data Engineering or AI team
- Exceptional learning opportunity for those starting their career, working alongside highly skilled teams that are top in the country using state-of-the-art tools and iterating quickly
Application Process
If you're interested in joining our team and helping automotive dealerships optimize their inventory management through our innovative StockReport solution, please submit your resume and a brief explanation of why you're interested in this position.
Location: Praha Holešovice
Start Date: Immediate
Application Deadline: 21.3.2025